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Conditions Générales de Service

Mentions légales du site

Pour toute information complémentaire, nous restons à votre écoute.

Preamble

 

These general conditions of service apply to all services concluded on the websitehttps://www.mickaelchalopin.com/. This website is a group of services of the company "Mickaël CHALOPIN"

- located at: 9 place des penitents blancs 06690 TOURRETTE-LEVENS

- URL address of the site: https://www.mickaelchalopin.com/

- email address: mickael@nezsens.com

- phone: 0615622403

The Customer declares to have read and accepted the general conditions of service prior to placing the order. The validation of the order therefore implies acceptance of the general conditions of service.

Article 1 - Content and scope

These general conditions of service apply automatically to the following services:

- ARTS-THERAPIES (preliminary interviews, individual, collective, institutional sessions)

- GUEST ROOMS [n°06147027651MX] nights with breakfast

- ARTISTIC TEACHING (courses, courses and workshops for all audiences)

- COACHING / PROFESSIONAL INTEGRATION (individual and collective)

- SHOWS (artistic performances with or without debate and conferences)

- TAILOR-MADE STAY (overnight stay and services above)

They apply to the exclusion of all other conditions, and in particular those applicable for services on the Internet or by means of other distribution and marketing channels.

The sale is deemed concluded on the date of acceptance of the order or immediate purchase by the seller.

Any order or immediate purchase implies unreserved acceptance of these general conditions of sale which prevail over all other conditions, with the exception of those which have been expressly accepted by the seller.

The buyer declares to have read these general conditions of service and to have accepted them before his immediate purchase or the placing of his order.

Article 2 - Pre-contractual information

Prior to the immediate purchase or the placing of the order and the conclusion of the contract, these general conditions of service are communicated to the buyer, who acknowledges having received them.

The following information is transmitted to the buyer in a clear and understandable manner:

- the essential characteristics of the service;

- the price of the service or the method of calculating the price and, if applicable, all additional transport, delivery or postage costs and all other possible costs;

- the date or the deadline by which the service provider undertakes to perform the service, whatever its price, and any other contractual condition:

- information relating to the identity of the service provider, its postal, telephone and electronic contact details, and its activities if they differ;

- the methods provided for the processing of complaints

- the duration of the contract, when it is concluded for a fixed term, or the conditions for its termination in the event of a contract of indefinite duration:

- with regard to the digital content, any relevant interoperability of this content with certain hardware or software of which the professional is or should reasonably be aware.

The service provider must also communicate to the buyer, or make available to him, the following information:

- status and legal form, contact details enabling quick contact and direct communication with him;

- where applicable, the registration number in the trade and companies register or in the trades directory;

- for activities subject to an authorization system, the name and address of the authority that issued it;

- for the service provider subject to value added tax and identified by an individual number pursuant to Article 286 ter of the General Tax Code, its individual identification number;

- for the service provider who is a member of a regulated profession, his professional title, the EU Member State in which it was granted as well as the name of the professional order or body with which he is registered;

- any financial guarantee or professional liability insurance taken out by him, the contact details of the insurer or guarantor as well as the geographical coverage of the contract or commitment

Article 3- Order

By order: This means any order relating to the services appearing on the seller's prices, and accepted by him, accompanied by the payment of the deposit possibly provided for on the order form.

Any order, to be valid, must be established on the seller's order forms, available to customers in their mailbox.

Any order received by the seller is considered firm and final.

It entails membership and full acceptance of these general conditions of service and obligation to pay for the products ordered.

The buyer has a right of withdrawal for 14 days from the conclusion of the contract, except as provided for in article L.211-28 of the Consumer Code.

Article 4 - Quotation

For services giving rise to the establishment of a preliminary estimate, the sale will only be considered final after an estimate has been drawn up by the service provider and confirmation of the acceptance of the order has been sent to the buyer.

The quotes established by the service provider are valid for 7 days.

Article 5 - Performance of the service and termination of the contract

Unless specific specific conditions specific to the sale, the performance of the service will be carried out within 2 working days from the receipt by the seller of an order in good and due form.

In the event of the seller's failure to fulfill his obligation to perform on the date or at the expiry of the period provided for above, or, failing that, no later than 30 days after the conclusion of the contract, the buyer may terminate the contract. , under the conditions of Articles L. 216-2 and L. 216-3 and L.216-4 of the Consumer Code, by registered letter with acknowledgment of receipt or in writing on another durable medium.

Under the same terms, the professional to provide the service within a reasonable additional period, the latter has not performed within this period.

The contract is considered resolved upon receipt by the professional of the letter or writing informing him of this resolution, unless the professional has performed in the meantime.

Nevertheless, the purchaser may immediately terminate the contract when the professional refuses to provide the service or when he does not perform his obligation to provide the service on the scheduled date, if this date or this period constitutes for the purchaser a condition essential to the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the consumer before the conclusion of the contract.

The costs and risks associated with this operation are the sole responsibility of the service provider.

Except in cases of force majeure, the deposit paid with the order is automatically acquired and does not give rise to any refund.

Article 6 - Exceptions to the withdrawal period

The 14-day withdrawal period does not apply to the situation(s) listed below:

- The service concerns accommodation services (hotels, camping, etc.).

- The service relates to leisure activities which must be provided on a specific date or period.

Article 7 - Price

Prices are firm and final. Except for special conditions specific to the sale, the prices of the services provided are those listed in the price catalog on the day of the order.

They are expressed in legal tender and calculate all taxes included.

Article 8 - Payment

Except for other terms expressly provided for in the special conditions, payment of the price is made in cash on the day of the service.

Payments made by the buyer will only be considered final after effective collection of the sums due by the service provider.

An invoice will be given to the buyer on simple request.

Article 9 - Warranties - General

9-1 Legal guarantee of conformity

Mickaël CHALOPIN guarantees the conformity of the goods sold with the contract, allowing the buyer to make a request under the legal guarantee of conformity provided for in articles L.217-4 and following of the consumer code.

In the event of implementation of the legal guarantee of conformity, it is recalled that:

- the buyer has a period of 2 years from delivery of the goods to act;

the buyer can choose between repairing or replacing the good, subject to the cost conditions provided for in article L. 217-17 of the consumer code:

- the buyer does not have to provide proof of the non-compliance of the goods during the 24 months in the case of new goods (6 months in the case of second-hand goods), following the delivery of the goods.

9-2 Legal warranty against hidden defects

In accordance with articles 1641 and following of the civil code, Mickaël CHALOPIN is responsible for hidden defects that may affect the property sold. It will be up to the buyer to prove that the defects existed at the time of the sale of the property and are of such a nature as to render the property unfit for the use for which it is intended. This guarantee must be implemented within two years from the discovery of the defect.

The buyer can choose between canceling the sale or reducing the price in accordance with article 1644 of the civil code.

Article 10 - Intellectual property

All technical documents, products, drawings, photographs given to buyers remain the exclusive property of "Mickaël CHALOPIN", the sole holder of the intellectual property rights to these documents, and must be returned to him at his request.

Customer buyers undertake not to make any use of these documents that may infringe the industrial or intellectual property rights of the supplier and undertake not to disclose them to any third party.

 

Article 11 - Mediation and settlement of disputes

All disputes to which the purchase and sale transactions concluded in application of these general conditions of service could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which would not have could be resolved amicably between the seller and the customer, will be submitted to the competent courts under the conditions of common law.

In accordance with the obligations dictated by articles L.611 to L.616 and R.612 to R.616 of the Consumer Code, you have the option of using "Sas Mediation Solution" for the amicable settlement of consumer disputes. SAS MEDIATION SOLUTION 222 chemin de la Bergerie 01800 Saint Jean De Niost

Telephone 04882539306 – Mail contact@sasamediationsolution-conso.fr – Website https://sasmediationsolution-conso.fr/

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and industry professionals. 'European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/

Article 12 - Language of the contract

These general conditions of sale are drawn up inFrench language. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

Article 13 - Applicable law

These general conditions are subject to the application of French law.

This is the case for the rules of substance as well as for the rules of form. In the event of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution.

Article 14 - Third party property

 

Our website may include hyperlinks or other references to third party websites. We do not monitor or review the content of third party websites that are linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or materials appearing on these sites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or the content of such sites. You assume all risk associated with the use of such websites and any third party services. We will not accept any liability for any loss or damage howsoever caused arising from the disclosure of your personal information to third parties.

See as well :

-Legal Notice

-Register for the management and protection of personal data GDPR

-General terms and conditions for renting guest rooms & cancellation policy

-Internal rules of the guest rooms

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